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  • Can I return or exchange a VIVIR Tequila product?
    We want you to be completely satisfied with your purchase. If you have any issues, please refer to our "Return and Exchange Policy" on our website for detailed information on our policies and procedures.
  • Does VIVIR Tequila offer gift options or personalised bottles?
    We currently do not offer personalisation options or gift wrapping.
  • Can I change the shipping address after I have placed my order?
    Unfortunately, once orders have been shipped, we are unable to change a delivery address.
  • Are there any cocktail recipes featuring VIVIR Tequila?
    Yes, we have a selection of delicious cocktail recipes that highlight the flavours of VIVIR Tequila. Visit our "Cocktail Recipes" page for inspiration and step-by-step instructions.
  • What sustainability practices does VIVIR Tequila follow?
    VIVIR Tequila is committed to sustainable practices and the responsible production of Agave. We take measures to minimise our environmental impact and support local communities. Learn more about our sustainability initiatives on our website.
  • What should I do if my order arrives damaged or with missing items?
    If your order arrives damaged or with missing items, please contact our customer support team immediately. We will work to resolve the issue and ensure you receive the products you ordered in good condition.
  • Is VIVIR Tequila available in retail stores?
    VIVIR Tequila is available inWaitrose,Majestic, Selfridges, Fortnum & Mason, Fenwick, Hedonism Wines and many specialised local stores. Visit your local spirits boutique to enquire about our Tequilas.
  • Where is VIVIR Tequila produced?
    VIVIR Tequila is produced at Casa Maestri distillery in the heart of Mexico's Jalisco region and our Agave is grown in the highlands of Mexico.
  • How should I enjoy VIVIR Tequila?
    Tequila is a wonderfully versatile spirit that you can enjoy in a variety of ways. VIVIR Tequilas taste great neat, on the rocks, or in classic cocktails like Margaritas and Palomas. Check out our cocktail recipes for more creative ideas.
  • What is the recommended serving temperature for VIVIR Tequila?
    VIVIR Tequilas are best enjoyed the way you prefer! Serving temperature is really down to preference - some people tend to prefer enjoying their spirits chilled or with ice, while others prefer it at room temperature. We would suggest trying sipping your Tequila of choice at different temperatures to discover your personal preference.
  • What shipping options are available for VIVIR Tequila products?
    We only offer standard shipping.
  • How should I store VIVIR Tequila once opened?
    To maintain the quality and flavour of your opened bottle, store it upright in a cool, dark place away from direct sunlight and extreme temperatures.
  • Can I track my order once it has been shipped?
    Yes, you will receive a tracking number via email or text message once your order has been shipped. You can use this tracking number to monitor the status and estimated delivery date of your package.
  • What awards has VIVIR Tequila received?
    VIVIR Tequila has received numerous awards and recognitions for its exceptional quality and taste. You can find a list of our awards on our website's Home page.
  • How can I contact VIVIR Tequila's customer support?
    For any enquiries or assistance, you can reach our customer support team through the contact information provided on our website, or you can email us at
  • Does VIVIR Tequila offer a loyalty program or club?
    We do not currently offer any loyalty programs or clubs. However, we might do this in the future. So keep an eye out.
  • What is the shelf life of VIVIR Tequila?
    VIVIR Tequila has an indefinite shelf life when stored properly. Unlike some other spirits, Tequila does not significantly deteriorate in quality over time.
  • Is VIVIR Tequila available for international shipping?
    We only offer shipping in mainland UK.
  • How long does it take for orders to be processed and shipped?
    Orders are typically processed and shipped within 1-2 business days from the date of purchase. Please note that this may vary during high-demand periods or promotions.
  • Are there any limited edition or special releases available?
    Yes, we occasionally release limited edition and special bottling. Keep an eye on our website, sign up to our mailing list and follow @VIVIRtequila on social media channels for announcements about these unique offerings.
  • Is VIVIR Tequila gluten-free?
    Yes, all our Tequilas are gluten-free, making them a great choice for individuals with gluten sensitivities or celiac disease.
  • What makes VIVIR Tequila unique?
    VIVIR Tequila stands out for its commitment to quality and craftsmanship. We are proactive in producing Tequila responsibly, using only the finest Blue Weber Agave that has been grown to full maturity. Our Agave is slow-roasted in traditional brick ovens called hornos and distilled in small batches for an unparalleled flavour profile.
  • What is the estimated delivery time for standard shipping?
    The estimated delivery time for standard shipping varies depending on your location. Typically, it ranges from 3 to 7 business days. For more accurate delivery estimates, please refer to the shipping information during checkout.
  • What types of Tequila does VIVIR offer?
    We offer 3 types of Tequila and 1 Tequila Liqueur: VIVIR Tequila Blanco: A crisp and vibrant unaged Tequila with a fresh and floral flavour profile. VIVIR Tequila Reposado: Aged for six months in American Oak bourbon casks to add maturity and complexity to its profile, presenting earthy notes of Agave followed by tones of vanilla, caramel and melted butter. VIVIR Tequila Añejo: Aged for 18 months in American Oak bourbon casks, offering an exotic palate of smoky oak, burnt bananas and chocolate while maintaining its Agave roots. VIVIR Café VS: A Tequila-based liqueur providing an authentic rich coffee flavour with a subtle Agave finish.
  • Does VIVIR Tequila offer tours or tastings at the distillery?
    Currently, we do not offer distillery tours or tastings to the public. However, stay tuned for updates on any future events or experiences.
  • Can I purchase VIVIR Tequila online?
    Yes, you can purchase VIVIR Tequila directly from our website. We offer convenient online ordering and shipping to select locations. We are also available onAmazon,Ocado, Spiritly,House of Malts,The Whisky Exchange,Master of Malt,Slurp and more.
  • What happens if my order is lost in transit?
    In the rare event that your order is lost in transit, please contact our customer support team. We will initiate an investigation with the shipping carrier and work to either locate your package or provide a replacement.
  • How can I stay informed about VIVIR Tequila's latest updates and releases?
    To stay in the loop, sign up for our mailing list and follow us @VIVIRtequila on social media. We are present on Instagram, Facebook and Twitter.
  • What is VIVIR Tequila?
    VIVIR Tequila is a British independent Tequila brand that produces a range of high-quality Tequilas with 100% Blue Weber Agave. Our award-winning Tequilas are handcrafted in Mexico and known for their exceptional taste and smoothness.


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